Terms & Conditions

Please read these terms carefully before using the Anu Oil website or placing an order.

Welcome to Anu Oil. These Terms & Conditions govern your use of our website, products and services. By accessing our website or placing an order, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing, browsing or using the Anu Oil website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or purchase our products.

2. About Our Products

Anu Oil offers edible oil products including sesame oil, groundnut oil and coconut oil.

3. User Account

Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and password.

• You must provide accurate and complete information.
• You are responsible for activities performed through your account.
• You should keep your login credentials secure.
• You should inform us if you suspect unauthorized access to your account.

4. Orders & Product Availability

When you place an order through our website, you are making a request to purchase the selected products.

All orders are subject to product availability and successful payment confirmation.

Anu Oil reserves the right to cancel or refuse an order in circumstances such as product unavailability, pricing errors, suspected fraudulent activity or other legitimate reasons.

5. Pricing & Payment

Product prices displayed on the website are subject to change without prior notice.

The applicable price at the time of placing the order will generally be the price charged for the order.

6. Payment Security

Payments may be processed through third-party payment gateways. You agree to provide valid and authorized payment information when completing a purchase.

Anu Oil does not knowingly store sensitive payment credentials such as complete card numbers or payment passwords on its website.

7. Shipping & Delivery

We make reasonable efforts to process and deliver orders within the estimated delivery period.

Delivery times may vary depending on the delivery location, courier availability, weather conditions, holidays and other circumstances beyond our control.

For complete information, please refer to our Shipping Policy.

8. Returns, Replacements & Refunds

Since our products are edible food products, certain restrictions apply to returns and exchanges.

For details regarding eligible returns, damaged products, replacements and refunds, please refer to our Return & Refund Policy.

9. Cancellation

Orders may be cancelled before dispatch, subject to our cancellation procedures.

Once an order has been dispatched, cancellation may not be possible.

10. Intellectual Property

All content available on the Anu Oil website, including logos, brand names, text, images, graphics, product information and website design, is owned by or licensed to Anu Oil unless otherwise stated.

You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.

11. Prohibited Use

You agree not to use our website to:

• Violate any applicable law or regulation.
• Attempt to gain unauthorized access to our website or systems.
• Introduce malicious software or harmful code.
• Engage in fraudulent or misleading activities.
• Interfere with the operation or security of our website.

12. Website Availability

We make reasonable efforts to keep our website available and functioning. However, we do not guarantee that the website will always be available, uninterrupted or completely error-free.

Website availability may be affected by maintenance, technical issues, network problems or circumstances beyond our control.

13. Limitation of Liability

To the extent permitted by applicable law, Anu Oil shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including delivery delays, courier disruptions, technical failures or temporary website unavailability.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.

15. Changes to These Terms

Anu Oil reserves the right to update or modify these Terms & Conditions from time to time.

Any updated version will be published on this page. Your continued use of the website after changes are published constitutes acceptance of the updated terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Last Updated

August 2026