Privacy Policy

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Privacy Policy

Your privacy matters to us. This policy explains how Anu Oil collects, uses and protects your information.

Anu Oil respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products or communicating with us.

This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you.

1. Information We Collect

We may collect information that you provide directly to us when you use our website or place an order.

Personal Information

Name, phone number, email address and other contact details.

Delivery Information

Shipping address, PIN code and delivery-related information.

Order Information

Products purchased, order details and transaction status.

Technical Information

Device, browser, IP address and website usage information.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders.
  • To arrange delivery of purchased products.
  • To communicate with you regarding your order.
  • To provide customer support.
  • To process returns, replacements and refunds.
  • To improve our website, products and services.
  • To prevent fraud, misuse and unauthorized activity.
  • To comply with applicable legal and regulatory requirements.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

Payment Security: We do not intentionally store complete payment card details, CVV numbers, UPI PINs or payment passwords on our website.

Payment information may be handled directly by the applicable payment service provider according to its own privacy and security policies.

4. Cookies & Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used to:

  • Remember your preferences.
  • Maintain shopping cart and session information.
  • Understand how visitors use our website.
  • Improve website performance and functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, including:

  • Payment gateway providers.
  • Shipping and logistics partners.
  • Website and technology service providers.
  • Customer support service providers.
  • Government authorities or legal entities where required by law.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.

Please Note: No method of transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill business purposes, resolve disputes, maintain records and comply with applicable legal obligations.

8. Your Rights & Choices

Depending on applicable law, you may have rights regarding your personal information, including:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion where legally permitted.
  • Withdraw certain communications or marketing preferences.
  • Raise concerns regarding the handling of your personal information.

9. Marketing Communications

If you have opted to receive promotional communications from us, we may send information about products, offers and updates.

You may request to stop receiving promotional communications at any time by contacting us.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of those third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.

12. Changes to This Privacy Policy

Anu Oil may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements or technology.

Contact Us

If you have questions, concerns or requests regarding your personal information, please contact us.

Last Updated

August 2026