Shipping Policy

Shipping Policy

We are committed to delivering your Anu Oil products safely, securely and on time.

At Anu Oil, we take great care in packing and shipping our edible oil products. Our goal is to ensure that every order reaches you in good condition and within the estimated delivery time.

1. Order Processing

Orders are generally processed after successful payment confirmation. We make every effort to process and dispatch orders as quickly as possible.

Processing Time

Orders are generally processed and dispatched within 1โ€“3 business days.

Orders placed on Sundays or public holidays may be processed on the next working day.

2. Shipping & Delivery Time

Delivery time may vary depending on your location, courier availability, weather conditions and other circumstances beyond our control.

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Order Processing

Usually 1โ€“3 business days.

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Delivery

Usually 3โ€“7 business days after dispatch.

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Location

Delivery availability depends on the serviceable PIN code.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.

Note: The final shipping charge may vary depending on the delivery location, order value, product quantity and applicable shipping arrangements.

4. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details associated with your order.

You can use the tracking information provided to check the status of your shipment with the applicable delivery partner.

5. Delivery Address

Please make sure that your delivery address, PIN code and contact number are correct before placing your order.

  • Anu Oil is not responsible for delays caused by an incorrect or incomplete address.
  • Additional delivery attempts may be subject to the courier partner's policies.
  • Customers may be contacted by the delivery partner to coordinate delivery.

6. Delayed Delivery

While we aim to deliver orders within the estimated delivery period, delays may occasionally occur due to circumstances beyond our control.

These may include:

  • Severe weather conditions.
  • Transportation or logistics delays.
  • Public holidays.
  • Courier service disruptions.
  • Incorrect or incomplete delivery information.
  • Other unforeseen circumstances.

7. Damaged or Leaking Package

If you receive a package that appears damaged, leaking or tampered with, please contact Anu Oil as soon as possible.

Important: Please take photographs or videos of the package, product and shipping label. These may be required to verify the issue and process a replacement or refund.

For more information about damaged products and returns, please refer to our Return & Refund Policy.

8. Delivery Attempts

Delivery will be attempted according to the courier partner's standard procedures.

If a shipment cannot be delivered because the customer is unavailable, the address is incorrect or the delivery cannot otherwise be completed, the courier partner may make additional attempts or return the package to us.

9. Non-Serviceable Locations

Delivery availability depends on the serviceability of your PIN code. Some remote or restricted locations may not be serviceable by our delivery partners.

If your location is not serviceable, we may contact you regarding the order and provide the available options.

10. Contact Us

If you have questions about your order, shipping or delivery status, please contact our customer support team.

Policy Updates

Anu Oil reserves the right to update or modify this Shipping Policy from time to time. Any changes will be published on this page.

Last Updated: August 2026